At KeralaSpices.store, we are committed to protecting your personal information and ensuring a safe and secure shopping experience. This kerala spices honey online privacy policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our authentic Kerala spices, honey, coffee, and herbal products online.

  Information We Collect

When you use our website, we collect certain information to serve you better and process your orders smoothly. This includes:

  • Your personal details, such as your name, phone number, email address, and billing or shipping address, so we can complete your orders correctly.
  • Payment information, which trusted third-party payment gateways process securely. Importantly, we never store your card or bank details on our systems.
  • Technical data, including your browsing activity, device type, IP address, and cookies, which helps us understand how visitors use our website.
  • Order history and customer support messages, allowing us to assist you quickly and improve our service quality over time.                                                                                   

How We Use Your Information   

We use your information carefully and responsibly to improve your shopping experience. For example, we use it to:

  • Process, confirm, and deliver your orders efficiently, ensuring timely and accurate service.
  • Send important updates, such as order confirmations, delivery status, and responses to your support requests.
  • Enhance website performance, so browsing and checkout remain fast, smooth, and user-friendly.
  • Share promotional offers and updates, but only when you choose to opt in to receive them.
  • Detect and prevent fraud, helping us maintain secure transactions and protect our customers.

Cookies & Tracking Technologies

KeralaSpices.store uses cookies to enhance browsing, analyze traffic, and offer personalized product recommendations. You may disable cookies at any time through your browser settings, though some features may not function properly.

Sharing of Information

We do not sell or trade your personal data. Information is shared only with trusted partners such as:

  • Shipping and logistics providers
  • Secure payment gateway services
  • Website analytics and performance tools

All partners are bound to use your data strictly for service delivery purposes.

Data Security

We implement industry-standard security measures, encryption, and access controls to protect your personal information. While we take all reasonable precautions, no online platform can guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Opt out of marketing communications

To exercise these rights, contact us at mail@keralaspices.store.

Third-Party Links

Our website may include links to third-party websites such as payment providers or courier partners. KeralaSpices.store is not responsible for the privacy practices or content of external sites.

Policy Updates

This kerala spices honey online privacy policy may be updated periodically. Any changes will be reflected on this page with a revised effective date.

Contact Us

Email: mail@keralaspices.store
Phone: +91-7306115457