Welcome to KeralaSpices.store. These kerala spices store terms and conditions explain the rules and guidelines that apply when you access, browse, or make a purchase from our website. Please read these terms carefully before placing an order.

1. General Terms

KeralaSpices.store is an online platform offering authentic Kerala spices, honey, coffee, herbal products, and related consumables. By using this website, you agree to follow these kerala spices store terms and conditions and comply with all applicable laws and regulations.

2. Use of Website

You may use this website only for lawful purposes, including:

  • Browsing products
  • Placing orders online
  • Accessing information related to our services

However, you agree not to misuse the website, attempt unauthorized access, interfere with website security, or engage in any activity that may harm the website or other users.

3. Product Information

We aim to provide accurate product descriptions, images, and pricing at all times. However:

  • Product color, appearance, or texture may vary slightly due to natural variations.
  • We reserve the right to update product details, availability, or pricing without prior notice.

4. Orders & Payments

All orders placed on KeralaSpices.store must be paid in full at the time of purchase. We accept secure online payments through trusted third-party payment gateways. KeralaSpices store is not responsible for payment delays or errors caused by these providers.

5. Shipping & Delivery

Orders are usually delivered within 3–7 working days, depending on the delivery location. Delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control. Any applicable shipping charges will be clearly shown during checkout.

6. No Refund & No Return Policy

Due to the perishable and consumable nature of our products, we do not accept returns or offer refunds. However, we provide a replacement only in the following cases:

  • Damaged product received
  • Incorrect item delivered

Customers must share clear product photos and an unboxing video within 24 hours of delivery for verification.

7. Cancellation Policy

Once an order is processed or shipped, it cannot be canceled. However, KeralaSpices.store reserves the right to cancel an order due to payment issues, stock unavailability, or incorrect customer details. In such cases, a full refund will be issued.

8. Intellectual Property

All website content, including text, images, graphics, design, and product descriptions, is the exclusive property of KeralaSpices.store and may not be copied, reused, or distributed without written permission.

9. Limitation of Liability

KeralaSpices.store is not liable for damages arising from product misuse, allergic reactions, health issues, or delays caused by factors beyond our control. Customers are responsible for checking product suitability before use.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of your data as described there.

11. Changes to Terms & Conditions

We may update these kerala spices online store terms and conditions at any time. Any changes will be posted on this page, and continued use of the website implies acceptance of the updated terms.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email : mail@keralaspices.store
Phone : +91-7306115457